If we have sent you a code which have entered in the promo code box at the checkout and no discount is being applied please first of all check the term and conditions and the expiry date. Sometimes codes are brand specific or can only be used on full priced items.
If the code is for a delivery service please ensure you select the correct service to ensure the cost is deducted.
Finally, you can also only use one discount code per transaction.
If you have checked all of the above and still the code doesn’t work, please contact us with the code you have and the items you are trying to purchase.